Returns

Since 1922, Dickies quality has been built into every product. We will gladly replace a Dickies® garment or refund your money if you are not satisfied for any reason. Please feel free to call our special Customer Service line with any comments at 1-888-664-6636.

Web Returns

For faster service, please place your reorder online and return your unwanted product for a refund. Dickies is not responsible for return shipping charges unless the garment is defective or damaged during shipping. Please allow 30 days for returns processing to be completed. If you have received a damaged or defective item, call Customer Service at 1-888-664-6636 immediately so that we may assist you in covering the cost of returning the item. If you do not contact Customer Service prior to returning the item, you are responsible for all return shipping charges. For items purchased by Credit Card, please note that your card will be credited for the item returned upon receipt and verification of your return.

Click here to print our online return form.

OR

  • Please enclose the returns form (or original packing slip) that was sent with your order
  • Please include your customer number and original order number
  • Please provide instructions (e.g. are you returning this item for a refund)

Please ship the item prepaid via a carrier of your choice to:

UTI Distribution Centre
Dickies Web Returns
8590 Airport Rd
Brampton, ON L6T 5A3

Keep your tracking number in the unlikely event that your package is lost in transit. We are not responsible for any returned packages until received at our facility.

Retail Returns

If for any reason you are not satisfied with your Dickies® garment please return the garment to the retailer from where it was originally purchased. If you are not able to return the garment to the retailer we will replace the item(s). Please contact our Customer Service department for information at 1-888-664-6636. For all retailers, only authorized returns will be accepted. A return authorization number must be obtained by contacting our Customer Service department at 1-888-664-6636.